期刊文献+

企业CRM系统中联机分析挖掘的应用与实现

Application and performance of OLAM in enterprise CRM system
在线阅读 下载PDF
导出
摘要 OLAP与数据挖掘工具由于内在技术以及适用范围的不同,在决策分析中必须协调使用才能发挥最佳的作用。本文提出基于Agent的OLAM(OLAP Mining)模型,将数据挖掘和OLAP技术结合在一个统一的框架之中。提出广义数据空间的概念,使得数据挖掘能够在数据库或数据仓库的不同部位或不同的抽象级别上,对数字数据或者文本数据进行挖掘,加强了决策分析的功能和灵活性。最后,把基于Agent的OLAM模型应用于构建智能CRM,此模型把Agent本身的特点自然地引入到数据挖掘过程中,使数据挖掘系统具有了自治性、自动反应性、交互性、适应环境性等智能特点,有助于在大型数据库和数据仓库中交互式地挖掘多层次多维的知识和联系。 Because OLAP and DM have some differences in the inner technology and the range of application,they must be used coordinately in decision analysis to make full use of its best function.Based on Agent's OLAM model,DM and OLAP technology was integrated under a vnited frame.A concept of broad sense data space was proposed so that DM can be made in different part and different abstract hierarchy in database and data warehouse,which enhances the functions and flexibility.Finally,the model was applied on construting intelligent CRM which combines the characteristics of Agent with DM.The DM system has intelligence features such as autonomy,auto reaction,interaction quality,adaptability and so on,which contributes to mining multidimensional and multilevel data interactively in large database and data warehouse.
出处 《辽宁科技大学学报》 CAS 2006年第5期494-497,502,共5页 Journal of University of Science and Technology Liaoning
  • 相关文献

参考文献6

二级参考文献8

  • 1秦锋 杨学兵.多维关联规则挖掘算法的研究与分析[A]..Proceedings of the 4th World Congress on Intelligent Control and Automation[C].,2002..
  • 2Pei J,Proc 27th Int Conf Technology of Object Oriented Languages and Systems,1998年,362页
  • 3Pei J,Proc Int Conf Information Technology,1998年
  • 4Han J,Advances Knowledge Discover Data Mining,1996年,399页
  • 5Han J,IEEE Trans Knowledge Data Engineering,1993年,5期,29页
  • 6.[M].,..
  • 7.[M].,..
  • 8.[M].,..

共引文献37

相关作者

内容加载中请稍等...

相关机构

内容加载中请稍等...

相关主题

内容加载中请稍等...

浏览历史

内容加载中请稍等...
;
使用帮助 返回顶部