摘要
提高门诊效率和改善病人的就医环境是当前医院工作的重点之一。该文阐述了目前医院门诊流程的现状和问题剖析,提出确立人性化门诊服务的理念,主要介绍了建立就医磁卡以解决门诊的“三长一短”现象的方案和实施过程中可能存在的问题,为医院全面建立以人为本的现代化门诊模式提供参考。
It is one of the focal points among present hospital works to improve clinic efficiency and the patient medical service environment. This article has described the current situation of the hospital clinic procedure and its short-comings, put forward the idea of establishing a patient-friendly clinic service, mainly introduced a magnetic medical card to solve the problem so called ＂ three long and one short＂ , and pointed out some possible problems for the application of the card, which offer a reference for the setting up of a patient-centered modern clinic in an all-round way in the hospital.
出处
《医学研究生学报》
CAS
2006年第1期74-75,78,共3页
Journal of Medical Postgraduates
基金
江苏省医院管理学会科研基金资助项目(批准号:JHA2005-002)
关键词
以人为本
门诊
模式
Patient-centered
Clinic
Mode
