摘要
关注患者在院精神需求是医学模式转变、人性化服务、构建和谐医院、创立医院品牌的需要。近年来,第三军医大学西南医院通过分析并从诊疗环境、文化氛围、医患沟通、温馨服务、合理医疗等方面采取了许多干预措施,为满足患者在院精神需求做了有益的探索。
Paying attention to the mental needs of patients is the demand of the changing of medical mode, humanizing service, setting up harmonious hospital and establishing hospital brand. In recent years, southwest hospital makes analysis and takes some interference measures in these aspects such as diagnosis and treatment environment,cultural atmosphere, communications between doctors and patients, sweet service and reasonable medical treatment to satisfy the patients mental need.
出处
《解放军医院管理杂志》
2005年第6期527-528,共2页
Hospital Administration Journal of Chinese People's Liberation Army
关键词
精神需求
干预
mental need
interference
