摘要
政府机关中的街头官僚是指处于基层或一线,直接与公民打交道的政府公务员。他们处于政策执行的末梢环节,掌握一定的自由裁量权,能够对公民实施赏罚决断。街头官僚特殊的身份、地位和工作性质,决定了他们与众不同的行动逻辑。街头官僚一般的行动逻辑可以归纳为四个典型的方面:激励不足,职务晋升机会的缺乏导致激励不足;规则依赖,安全和自我保护的需要促使他们在照章办事的逻辑中寻求免责;选择执行,即在约束条件下选择理性的资源配置方式和最有利可图的政策执行;一线弃权,即刻意规避某些麻烦的、危险的、需要更多付出但难以见成效的工作,并日益远离一线或现场。对街头官僚的责任控制,必须从管理的、法律的、政治的和道德的四个方面入手,并运用相应的控制工具。
The street-level-bureaucrats in the governments are Public Servants that contact with the citizens directly at the grass roots or in the front-line. They are at the base of the government departments and the terminal of the executive process of public policy. Also they have some administrative discretion, and can implement awards or punishments on the citizens. Because of the special identity, status and nature of their jobs, the street-level-bureaucrats embody some typical action logics, which can be generalized as four aspects as followings: insufficient inspiration due to the few chances of promotion, protecting themselves by following the rules strictly, implementing the public policy selectively, such as choosing rational methods of resource allocation and the most beneficial policy implementation, and getting away from the hard working scene and abandoning their duties. Therefore, for the sake of realizing the administrative responsibility, it is necessary to use managing, legal, political and moral controlling approaches.
出处
《公共管理学报》
CSSCI
2008年第1期41-48,共8页
Journal of Public Management
基金
浙江省哲学社会科学规划重点课题(07CGZZ004ZG)
关键词
街头官僚
行动逻辑
责任控制
Street-Level-Bureaucrat
Action Logic
Responsibility Control
