摘要
以提升电力企业营销服务水平为目的,根据智能用电服务体系建设要求, 依托电力企业现有营销业务信息化以及当前主流的流媒体技术、海量数据存储技术、智能分析技术等,建设了电力企业智能营业厅综合服务平台,实现对营业网点的服务质量监控,推进了电力企业营销管理方式的转变。
In order to improve the marketing service level of electric power enterprises, an integrated service platform in intelligent business hall of electric power enterprises is constructed according to the requirements of intelligent electricity service system construction. It is built on the basis of the current marketing business information systems, and uses the mainstream technologies, like streaming media technology, mass data storage technology, and intelligent analysis technology. The monitoring of service quality of business branches is realized, and the transition of marketing management methods in electric power enterprises is promoted.
出处
《电力信息化》
2011年第3期81-84,共4页
Electric Power Information Technology
关键词
智能化
视频
流媒体
存储
intelligentize
video
streaming media
storage
