摘要
本文通过分析军队疗养院当前所处的环境和面临可持续发展的形势,提出转变疗养服务模式的概念,并从理念的战略思维、品牌的集聚效益、流程的质量效应、能力的科技创新和文化的软实力等方面进行探索,提升军队疗养院核心竞争力。
The new service model was proposed by analyzing the current environment for the sustainable development of the military sanatorium.It was explored from the service strategic thinking,congregate benefit of brands,process quality management,technological innovation of capability,and soft cultural strength,to strengthen core competence of the military sanatorium.
出处
《解放军医院管理杂志》
2011年第2期114-115,共2页
Hospital Administration Journal of Chinese People's Liberation Army
关键词
军队疗养院
服务模式
核心竞争力
military sanatorium
service model
core competence
