期刊文献+

基于质量功能展开的家政服务业顾客需求分析 被引量:7

Analysis of Customer's Needs for Home Making Industry Based on the Quality Function Deployment
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摘要 提出了一个基于质量功能展开的家政服务业顾客需求分析方法,阐述了利用质量功能展开方法对家政服务业的供需结构内容进行结构性分析,得出家政服务供需矛盾之所在,进而对山西省家政服务业的发展提出对策建议。 This research proposes a way to analyze customer's needs for home making industry based on the Quality Function Deployment(QFD).It also expounds how to make structural analysis on the demands and supplies of home making industry by using QFD,find out where the contradiction lies and thus make a good countermeasure and suggestion for the home making industry of Shanxi province.
作者 张卫东
出处 《科技和产业》 2012年第3期75-77,120,共4页 Science Technology and Industry
基金 山西省软科学研究项目(2009041013-01)
关键词 质量功能展开 家政服务业 质量屋 quality function deployment home making industry house of quality
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共引文献46

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