基于双主体视角的组织内信任修复模型构建被引量：8

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摘要组织内的信任关系对于组织和个体的发展均有着积极的意义。在现实环境中组织内的信任违背普遍发生,影响了组织和个人的关系发展。因此如何修复业已被破坏的信任关系,成为当前信任研究发展的新趋势。研究表明,信任方和被信任方在信任修复过程中均可以发挥主动作用,都可以推动信任的积极修复和发展。而信任修复的基础是信任方对于信任违背的反应,包括认知和情感两个方面的反应。被信任方的信任修复方式有言语反应和真实行动反应。针对信任方反应来选择修复方式是提高信任修复有效性的重要原则。

作者韦慧民蒋白梅

机构地区广西大学商学院广西医科大学制药厂

出处《广西大学学报（哲学社会科学版）》 2012年第2期25-31,共7页 Journal of Guangxi University(Philosophy and Social Sciences)

基金国家自然科学基金项目"基于APIM的创业团队成员互依信任动态演化及其影响因素研究"(编号:71162026) 教育部人文社会科学研究西部和边疆地区项目"组织内垂直信任的主动发展机制:一项跨层次的研究"(编号:10XJC630010)

关键词信任违背信任修复双主体综合模型

分类号 F270 [经济管理—企业管理]

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