摘要
目的:了解不同层次的CCU与心内科护士的工作压力源及其应对方式,以提高护士的应对能力和工作效率以及护理质量。方法:采用问卷调查法,选取北京市4所三级甲等医院的126名心内科和CCU临床护士参与本研究。结果:调查对象工作压力处于较高状态,主要源于工资及其他福利待遇低;心内科护士较CCU护士工作压力更大,在工作量及时间分配上二者差异具有统计学意义(P<0.05);高中或中专学历的护士在护理专业及工作方面压力比大专护士高(P<0.05);护师职称的护理人员在工作量及时间分配、病人护理方面较护士压力大(P<0.05)。结论:建议从管理角度有针对性地对不同层次、不同科室护士给予相应的干预以减少其工作压力,改进在职教育方式,加强沟通。
Objective：To understand the main work related stress in a sample of nursing staff with different backgrounds and how they dealt with them, in order to facilitate nurses to improve their coping strategies. Methods： 126 nurses in the department of cardiology and CCU from 4 third class A hospitals in Beijing were involved in this study, a self-assessed questionnaire survey was conducted. Results： The leading work related stress were low wages and unsatisfied ware fare services; work related stress of nurses in the department of cardiology was higher than those in CCU, and there were statistical significances in the aspects of workloads; work related stress was higher in nurses with lower educational backgrounds; work related stress was higher in senior nurses than junior nurses; there was room for improvements in post registration education. Conclusion： The findings suggested that more effective stress management strategies should be the key to relieve work related stress among nurses in order to achieve effective patient care with good quality.
出处
《中国护理管理》
2012年第3期71-74,共4页
Chinese Nursing Management
关键词
心内科护士与CCU护士
工作压力
应对方式
Clinical nurses with different backgrounds
Work related stress
Coping strategies
