期刊文献+

组织初始信任修复过程中信任修复模型的效用

The Effect of Trust Repair Model in the Initial Trust Repair Process within the Organization
在线阅读 下载PDF
导出
摘要 随着科学技术的不断发展,企业越来越多的面临新员工入职、员工工作调动、虚拟团队和项目团队的组建,高初始信任的需要日益增强,然而并不是每一次的初始信任都能够迅速而顺利的建立,本文主要在了解组织初始信任的基础上总结四大信任修复模型在组织内部初始信任修复过程中的效用,以期使得企业在最短的时间内修复并建立高初始信任。 With the continuous development of science and technology, more and more enterprises face new staff, employee job transfers, the formation of virtual teams and project teams, and the increasing demand for high initial trust .However, not every initial trust can establish quickly and smoothly. This article, based on understanding the initial trust, summary the effect of the four trust repair model in the repair process within the organization, in order to make sure that enterprises repair and establish a high initial trust in a very short time.
出处 《管理学家(学术版)》 2012年第11期47-56,共10页
关键词 人际信任 信任修复 组织初始信任 信任修复模型 interpersonal trust trust repair initial trust trust repair model
  • 相关文献

参考文献15

  • 1Fine G A, Holyfidle L. Secrecy, trust, and dangerous leisure:generating group cohesion in voluntary organizations. Social Psychology Quarterly, 1996, 59(1): 22-38.
  • 2Gillespie, N, and Dietz, G. Trust repair after an organization level failure[J]. Academy of Management Review, 2009, 34(1): 127-145.
  • 3Johnson George, C.E.,& Swap, W.C., "Measurement of Specific Interpersonal Trust: Construction and Validation of a Scale to Assess Trust in a Specific Other" , Journal of Personality and Social Psychology,43,1982,1306-1317.
  • 4Keller R T. Cross-functional project groups in research and new product development: diversity, communications, job stress, and outcomes. Academy of Management Journal, 2001, 44(3):547-555.
  • 5Kim, P H, Dirks, K T, and Cooper, C D. The repair of trust: A dynamic bilateral perspective and multilevel conceptualization[J].Academy of Management Review, 2009, 34(3): 401-422.
  • 6Kramer R M. The sinister attribution error: paranoid cognition and collective distrust in organizations. Motivation and Emotion, 1994, 18(2): 199-230.
  • 7Kramer R M. Trust and distrust in organizations: emerging perspectives, enduring questions. Annual Review of Psychology, 1999, 50: 569-598.
  • 8Levin D Z, Whitener E M, Cross R. Perceived trustworthiness of knowledge source: the moderating impact of relationship length. Journal of Applied Psychology, 2006, 91(5): 1163-1171.
  • 9Mayer. R C, Davis.J H and Schoorman. F D. An integrative model of organizational trust[J]. Academy of Management Review. 1995.20(3).709-734.
  • 10McKnight D H, Cummings L L, Chervany N L. Initial trust formation in new organizational relationships. Academy of Management Review, 1998, 23(3): 473-490.

二级参考文献38

  • 1杨中芳,彭泗清.中国人人际信任的概念化:一个人际关系的观点[J].社会学研究,1999(2):3-23. 被引量:568
  • 2王飞雪,山岸俊男.信任的中、日、美比较研究[J].社会学研究,1999(2):69-84. 被引量:151
  • 3郑伯埙.中国社会中的信任[M].北京:中国城市出版社,2003.13-44.
  • 4Blau, P. (1964). Exchange and Power in Social Life. Wiley,New York.
  • 5Mayer, R. C., Davis, H., & Schoorman, F.D. (1995). An integative model of organizational trust Academy of Management Review, 20(3), 709-734.
  • 6Zucker, L.G. (1986). Production of trust: Institutional sources of economic structure. Research in Organizational Behavior,8, 53-111.
  • 7Hwee Honn Tan, Christy S.F Tan. Toward the Differentiation of Trust in Supervisor and Trust in Organization [J]. Genetic,Social, and General Psychology Monographs, 2002,126(2):241-260.
  • 8林丽 张建新.人际信任研究及其在组织管理中的应用.心理科学进展,2002,(3):322-329.
  • 9McKnight D H, Cummings L L, Chervany N L. Initial trust formation in new organizational relationships. Academy of Management Review, 1998, 23(3): 473-490.
  • 10Kramer R M, Tyler T R. Trust in organizations: frontiers of theory and research. London: Sage, 1996:166-195.

共引文献408

相关作者

内容加载中请稍等...

相关机构

内容加载中请稍等...

相关主题

内容加载中请稍等...

浏览历史

内容加载中请稍等...
;
使用帮助 返回顶部