摘要
沟通能力已经成为当前医务人员必备能力之一。"中国医师人文医学执业技能培训"对加强医师人文素质,提高医师的沟通技能有着明显效果,然而该体系中却缺乏处理医疗纠纷的沟通技能的模块。结合医疗纠纷处理经验和人文沟通技能,探索出医疗纠纷处理中的沟通技能三阶段模型,以弥补中国医师人文医学执业技能培训体系之不足。
The communication skill has become one of indispensable abilities for medical staffs. ＂China＇s Social Psychologi- cal Skills Training System For Medical Doctor＂ has a clear effect on improving the medical staffs＇ humanistic quality and their communication skills. However, this training system is lack of the module about the communication skills to deal with the medical disputes. This article summarized the experiences from the practical medical disputes and researched the humanistic communication skills and then provided a three-stage module to deal with the medical disputes. These will be helpful for the development of ＂China＇s Social Psychological Skills Training System For Medical Doctor＂.
出处
《医学与哲学（A）》
北大核心
2013年第2期34-36,共3页
Medicine & Philosophy:Humanistic & Social Medicine Edition
基金
广西医科大学教育教学"十一五"第三批立项项目"医学生医疗纠纷教育的理论与实践研究"
项目编号:教研2009C16
关键词
医疗纠纷
人文医学执业技能
医患沟通
medical disputes, social psychological skills for medical doctors, doctor-patient communication
