摘要
综合运用传统语音、IP电话、电子邮件、传真、视频等多种通信手段以及计算机强大的信息处理功能 ,融计算机技术、网络技术和通信技术于一体 。
The article analyses how to build power synthesize service system based on call center,the system synthesize using several communicational methods which including traditional voice,IP phone,email,fax,video frequency and information disposal function of the computer.And the system also exerts computer,Internet and communication technology.
出处
《电力系统通信》
2001年第9期49-52,共4页
Telecommunications for Electric Power System
