摘要
笔者重点针对面向企业或组织的通用知识库应用项目的运行管理,通过对知识库的服务对象和服务内容的分析,进而确定了在线服务、离线服务、应用集成服务和定制化服务四种通用知识库服务模式,并对每种服务模式的特点、内容和流程等进行了详细研究,相应的解决方案,可有效提高相关领域知识管理的服务水平和能力,同时提高知识库的运行效能。
The author focuses on the operation and management of the general knowledge base application of project oriented enterprises or organizations,through the analysis of service object and service content of the knowledge base,determines four service modes of general knowledge base,which are online service,offline service,application integration service and customized service.The characteristics,contents and processes of each service model are studied in detail.The corresponding solution can effectively improve the service level and ability of the related domain knowledge management,and improve the operation efficiency of the knowledge base.
作者
王大翊
Wang Dayi(Navy Equipment Technology Institute,Beijing 102442,China)
出处
《信息与电脑》
2017年第15期119-121,共3页
Information & Computer
关键词
知识库
知识管理
服务模式
knowledge base
knowledge management
service pattern
