摘要
[目的/意义]为了帮助学界厘清理性行为理论的发展脉络及其在信息系统领域的应用现状,填补国内对理性行为理论在信息系统领域应用研究综述上的缺失。[方法/过程]对信息系统领域使用理性行为理论的研究进行检索和梳理,系统归纳了该领域应用理性行为理论所解决的主要问题,总结了现有研究取得的成果、存在的不足以及未来的研究方向。[结果/结论]研究发现:理性行为理论在信息系统领域的应用研究主要集中在TRA在信息系统采纳研究方面的应用、TRA在网络平台及信息服务使用研究方面的应用等4个方面;研究存在"对行为周期的研究不够全面,多以行为意愿为研究终点"、"长期的纵向研究较少,忽视了用户意愿和行为随时间推移的变化"等不足之处;用户意愿之后的实际行为、用户意愿和行为的演变、TRA在新兴信息系统中的适用性等是未来重要的研究问题。
[Purpose/Significance]The purpose of this study was to help scholars clarify the development of theory of reasoned action and its application status in IS discipline.[Method/Process]This study conducted a detailed literature review,proposed the current main research issues based on theory of reasoned action in IS discipline,and systemically summarized the research achievements,existing shortcomings and future research directions.[Result/Conclusion]It is found that the researches based on theory of reasoned action in IS Discipline mainly focused on six research aspects:The application of TRA in the adoption of information system,the application of TRA in the usage of online platform and information service and so on.There were some shortcomings in existing researches,such as“the behavioral cycle is not studied comprehensive enough,and most researches take the behavioral intention as the end of the study”,“Lack of long-term longitudinal research,ignoring changes in users intention and behavior over time”and so on.The users'actual behavior,the evolution of users intention and behavior,the applicability of TRA in emerging management information systems etc.were the issues of concern for the future study.
作者
张一涵
袁勤俭
Zhang Yihan;Yuan Qinjian(School of Management,Nanjing University of Posts and Telecommunications,Nanjing 210003,China;School of Information Management,Nanjing University,Nanjing 210023,China)
出处
《现代情报》
CSSCI
2018年第11期145-153,共9页
Journal of Modern Information
基金
教育部人文社会科学青年基金项目"用户和专家双视角下银行社交金融平台的评价与优化研究"(项目编号:18YJCZH251)
江苏省社会科学基金项目"学术虚拟社区知识交流的效果评价研究"(项目编号:17TQB003)
关键词
理性行为理论
行为意向
用户行为
信息系统
theory of reasoned action
behavioral intention
users behavior
information system
