摘要
本文从PDCA的过程理论出发,构建质量管理与技术创新的过程耦合关系概念模型及耦合评价模型,选取来自5个不同行业的210家企业的问卷调查数据对质量管理与技术创新的过程耦合协调度进行实证分析,结果表明:总体上企业质量管理与技术创新间存在良好的过程耦合性;但不同行业两者间的耦合协调度存在差异,从大到小依次为电子行业、制药行业、汽车行业、食品行业、机械制造行业,虽有差异但均处于中度耦合以上的状态。研究结论为质量管理与技术创新的耦合协同研究提供理论和实证支持。
Both quality management and technology innovation are the key to establish the competitive advantage of enterprise,but they are often viewed separately in practice and lack of quantitative empirical research of coupling effect in theory.This paper constructed process coupling relationship model and coupling evaluation model between quality management and technology innovation based on the PDCA process theory.The questionnaire data of 210 enterprises in five different industries were selected to analyze the coupling coordination degree between quality management and technology innovation.The results showed that there was a effective process coupling effect between quality management and technological innovation,but the coupling coordination degree in different industries were different.The descending order of industries arranging by the differences was:electronics industry,pharmaceutical industry,automotive industry,food industry and machinery manufacturing industry.These industries,even though having differences,were all above the moderate coupling degree.The conclusions of the study provide theoretical and empirical support for the coupling and collaborative research of quality management and technology innovation.
作者
张志强
张玺
上官单彬
Zhang Zhiqiang;Zhang Xi;Shangguan Danbin(School of Management,China University of Mining and Technology(Beijing),Beijing 100083,China)
出处
《中国科技论坛》
CSSCI
北大核心
2019年第9期146-152,181,共8页
Forum on Science and Technology in China
基金
北京市自然科学基金项目“质量管理成熟性对北京市科技型企业技术创新的影响及协同策略研究”(9194029)
关键词
质量管理
技术创新
耦合性
耦合协调度
PDCA
Quality management
Technological innovation
Coupling
Coupling coordination degree
PDCA
