摘要
目的探究医院卫生管理安全问题及措施。方法将该院2017年10月—2018年9月期间在该院进行治疗的(120例)患者,医务人员10名作为观察组,将该院2018年10月—2019年10月期间在该院进行治疗的(120例)患者,医务人员10名作为对照组,对照组实施常规卫生管理,找到管理中的问题,制定安全卫生管理方案,观察组实施安全卫生管理,对比观察两组医护人员管理质量合格率、患者管理反馈满意度、医护人员考核成绩及管理不良事件。结果观察组管理不良事件发生率低于对照组(P<0.05),观察组医护人员考核成绩相比对照组考核成绩,具有显著优势(P<0.05),观察组患者管理反馈满意度相比于对照组,优势比较明显(P<0.05),观察组管理质量合格率相比于对照组,优势比较显著(P<0.05)。结论对医院卫生管理安全问题进行分析,探究有效的卫生管理方案,能够减少管理不良事件的发生率,提升管理满意度,管理效果显著。
Objective To explore the safety problems and measures of hospital health management.Methods The patients who were treated in the hospital from October 2017 to September 2018(120 patients)and 10 medical staff were used as the observation group.The patients in our hospital from October 2018 to October 2019 were treated in our hospital(120 patients)treated in the hospital,10 medical staff as the control group,the control group implemented routine health management,found management problems,formulated safety and health management programs,the observation group implemented safety and health management,and compared the two groups of nursing staff management quality qualification rate,patient management feedback satisfaction,medical staff assessment scores and management adverse events.Results Compared with the control group,the incidence of adverse events in the observation group was significantly lower than that of the control group(P<0.05).The performance of the medical staff in the observation group was significantly better than that of the control group(P<0.05).Compared with the control group,the feedback satisfaction has obvious advantages(P<0.05),and the management group's qualification rate in the observation group has significant advantages compared with the control group(P<0.05).Conclusion An analysis of the health management safety issues in the hospital and the exploration of effective health management programs can reduce the incidence of adverse management events,improve management satisfaction,and have significant management effects.
作者
谢俊琴
XIE Jun-qin(Department of Public Relations,Longhua District People's Hospital of Shenzhen,Shenzhen,Guangdong Province,518109 China)
出处
《中国卫生产业》
2020年第16期51-53,共3页
China Health Industry
关键词
医院卫生管理
不良事件
安全管理
管理质量
Hospital health management
Adverse events
Safety management
Management quality
