摘要
互动性最初是传播学的概念,档案网站互动性体现了公众的参与意识。本文对档案网站互动性进行了解读,以我国29个省级综合档案馆网站为分析对象,对命名方式、链接有效性、语种、导航工具、移动设备兼容和线上咨询、问卷调查、自媒体交融等档案网站特征进行实证调查,从用户与用户、用户与信息、用户与设备三个方面总结当前档案网站互动性存在的问题。提出了丰富在线资源,增加用户粘性;序化网站栏目,注重用户体验;适应服务方式,增强互动效果等建议提升档案网站互动性。
Interactivity is the concept of communication science originally,and the interactivity of archives website reflects the public's sense of participation.This paper explains the interactivity of archives websites,taking 29 websites of China’s Provincial Public archives as the analysis objects,and making empirical investigations on the characteristics of archives websites,such as naming method,link validity,language,navigation tools,mobile device compatibility as well as online consultation,questionnaire survey,we media integration.Then this paper summarizes the problems existing in the interactivity of archives websites from three aspects which are users to users,users to information and users to machine.In order to improve the interactivity of archives website,some suggestions are put forward,such as enriching online resources,increasing user stickiness;ordering website columns,paying attention to user experience;adapting to service mode and enhance the interactivity.
作者
张夏子钰
周林兴
ZHANG Xia-zi-yu;ZHOU Lin-xing(Library,Information and Archives of Shanghai University,Shanghai 200444)
出处
《山西档案》
2021年第4期49-63,共15页
Shanxi Archives
基金
国家社科基金项目“综合档案馆社会影响力评价及提升策略研究”(20BTQ106)研究成果之一。
关键词
档案馆
档案网站
互动性
archives
archives website
interactivity
