摘要
领导多重角色对领导效能和职业满意度具有影响,角色模糊和情绪劳动在其中也具有中介效应,但是它们的运作机理机制尚需深入探索。以385位领导为研究对象,运用SPSS和MPLUS软件进行实证分析,结果发现:领导多重角色对领导效能和职业满意度均有显著正向影响;角色模糊在领导多重角色与领导效能之间以及在领导多重角色与职业满意度之间均起中介作用;情绪劳动在领导多重角色和领导效能之间起中介作用。在管理实务中,身兼多重角色的领导者不仅可以通过厘清角色边界、降低角色模糊来提高领导效能和职业满意度,还可以通过加强情绪劳动来提高领导效能。
This paper studies the influence of multiple leadership roles on leadership effectiveness and career satisfaction,and further analyzes the mediating effect of role ambiguity and emotional labor.Taking 385 leaders as the research objects,the empirical analysis using SPSS and MPLUS software found that:(1)multiple leadership roles have a significant positive effect on leadership effectiveness and career satisfaction;(2)role ambiguity plays a mediating role in the relationship between multiple leadership roles and leadership effectiveness,and between multiple leadership roles and career satisfaction;(3)emotional labor plays a mediating role between multiple leadership roles and leadership effectiveness.The research results imply that leaders with multiple roles can improve leadership effectiveness and career satisfaction by clarifying role boundaries and reducing role ambiguity,and can also improve leadership effectiveness by enhancing emotional labor.
作者
陈玉玲
郑可意
陈维政
万方
CHEN Yuling;ZHENG Keyi;CHEN Weizheng;WAN Fang(Xihua University,School of Management,Chengdu Sichuan,610039,China;Xihua University,Research Institute of International Economics and Management,Chengdu Sichuan,610039,China;Business School,Sichuan University,Chengdu Sichuan,610064,China;Asper School of Business,University of Manitoba(Fort Garry Campus),Winnipeg MB R3T 5V4,Canada)
出处
《西南石油大学学报（社会科学版）》
2021年第5期8-17,共10页
Journal of Southwest Petroleum University(Social Sciences Edition)
基金
国家自然科学基金青年项目“中国企业女性领导多重身份双刃剑效应及身份管理策略实证研究”(72102186)
西华大学国际经济与管理研究院创新基金项目(20210011)
西华大学“西华杯”大学生创新创业项目(2021174)。
关键词
领导多重角色
角色模糊
情绪劳动
领导效能
职业满意度
multiple leadership roles
role ambiguity
emotional labor
leadership effectiveness
career satisfaction
