摘要
目的分析风险现状-背景-评估-建议(SBAR)标准化沟通模式在急性胸痛患者预检分诊中的应用效果。方法将2020年1月至12月急诊科收治的50例急性胸痛患者作为常规组(常规沟通模式),将2021年1月至12月急诊科收治的50例急性胸痛患者作为观察组(风险SBAR标准化沟通模式)。比较两组的应用效果。结果观察组的急诊滞留时长、分诊评估时长、急救时长短于常规组,急诊预检分诊准确率、抢救成功率高于常规组(P<0.05)。干预后,观察组的焦虑自评量表(SAS)、抑郁自评量表(SDS)评分低于常规组(P<0.05)。观察组的沟通服务态度、操作技术讲解、服务响应、健康教育、人文关怀评分高于常规组(P<0.05)。结论风险SBAR标准化沟通模式在急性胸痛患者预检分诊中的应用效果显著。
Objective To analyze the application effect of risk situation-background-assessment-recommendation(SBAR)standardized communication mode in pre-examination and triage of patients with acute chest pain.Methods Fifty patients with acute chest pain admitted in the emergency department from January to December 2020 were selected as the routine group(routine communication mode),and 50 patients with acute chest pain admitted in the emergency department from January to December 2021 were selected as the observation group(risk SBAR standardized communication mode).The application effects of the two groups were compared.Results The emergency detention time,triage evaluation time and first aid time in the observation group were shorten than those in the routine group,and the accuracy rate of emergency pre-examination and triage and the success rate of rescue were higher than those in the routine group(P<0.05).After intervention,the scores of Self-Rating Anxiety Scale(SAS)and Self-Rating Depression Scale(SDS)in the observation group were lower than those in the routine group(P<0.05).The scores of communication service attitude,operation technology explanation,service response,health education and humanistic care in the observation group were higher than those in the routine group(P<0.05).Conclusion The risk SBAR standardized communication mode in the pre-examination and triage of patients with acute chest pain has significant application effect.
作者
张春华
李丹
高佩佩
ZHANG Chunhua;LI Dan;GAO Peipei(the Second Affiliated Hospital of Shaanxi University of Chinese Medicine,Xianyang 712000;Xianyang Hospital of Yan'an University,Xianyang 712000,China)
出处
《临床医学研究与实践》
2023年第31期148-151,共4页
Clinical Research and Practice
基金
2020年度院内科学研究基金项目(No.2020JG005)。
关键词
急性胸痛
预检分诊
风险SBAR标准化沟通模式
acute chest pain
pre-examination and triage
risk SBAR standardized communication mode
