摘要
目的:观察智能化预检分诊系统在急诊患者中的应用效果。方法:选取2020年1月至2022年1月该院急诊收治的120例患者进行前瞻性研究,按照随机数字表法将其分为对照组和研究组各60例。对照组采用常规急诊预检分诊,研究组采用智能化预检分诊系统分诊,比较两组抢救成功率、分诊准确率、候诊时间、风险事件发生率、医疗纠纷发生率及就诊满意度。结果:研究组抢救成功率和分诊准确率均高于对照组,候诊时间短于对照组,差异有统计学意义(P<0.05);研究组风险事件发生率、医疗纠纷发生率均低于对照组,差异有统计学意义(P<0.05);研究组就诊满意率为96.67%(58/60),高于对照组的76.67%(46/60),差异有统计学意义(P<0.05)。结论:智能化预检分诊系统应用于急诊就诊患者可提高抢救成功率、分诊准确率和就诊满意率,缩短候诊时间,以及降低风险事件发生率和医疗纠纷发生率的效果优于常规急诊预检分诊效果。
Objective:To observe application effects of intelligent pre-examination and triage system in emergency patients.Methods:A prospective study was conducted on 120 patients admitted to the emergency department of the hospital from January 2020 to January 2022.They were divided into control group and study group according to the random number table method,60 cases in each group.The routine emergency preexamination and triage system was used to the control group,while the intelligent pre-examination triage and system was applied in the study group.The rescue success rate,the triage accuracy,the waiting time,the incidence of risk events,the incidence of medical disputes,and the satisfaction of treatment were compared between the two groups.Results:The rescue success rate and the triage accuracy in the study group were higher than those in the control group,the waiting time was shorter than that in the control group,and the differences were statistically significant(P<0.05).The incidence of risk events and medical disputes in the study group were lower than those in the control group,and the differences were statistically significant(P<0.05).Further,the satisfaction rate of the study group was 96.67%(58/60),which was higher than 76.67%(46/60)of the control group,and the difference was statistically significant(P<0.05).Conclusions:The intelligent pre-examination and triage system in the emergency patients can improve the rescue success rate,the triage accuracy and the satisfaction rate of treatment,shorten the waiting time,and reduce the incidence of risk events and the medical disputes.Moreover,it is superior to the routine pre-examination and triage.
作者
刘徐方
刘瑞雪
Liu Xufang;Liu Ruixue(Outpatient Office of the West District Hospital of the First People's Hospital,Nanyang 473000 Henan China;Emergency Department of Nanyang First People's Hospital,Nanyang 473000 Henan China)
出处
《中国民康医学》
2024年第2期190-192,共3页
Medical Journal of Chinese People’s Health
关键词
急诊
智能化预检分诊系统
抢救成功率
分诊准确率
风险事件
Emergency
Intelligent pre-examination and triage system
Rescue success rate
Triage accuracy
Risk event
