摘要
目的:探讨发明问题解决理论(TRIZ)在消毒供应中心(CSSD)外来医疗器械管理中的应用效果。方法:组建TRIZ管理小组,分析外来医疗器械清洗、消毒和灭菌中的问题,比对TRIZ中的发明原理确定相应问题的针对性解决方案。选取2023年1—12月空军军医大学第三附属医院接收的1000件外来医疗器械,将1—6月接收的500件外来医疗器械实施常规规范管理,7—12月接收的500件外来医疗器械实施TRIZ管理模式管理。比较两种管理模式下外来器械的清洗、消毒、包装及灭菌合格率、不良事件发生率,临床科室使用满意度评分及CSSD新聘护士对外来器械相关考核成绩进行评价。结果:采用TRIZ管理模式的器械清洗、消毒、包装和灭菌合格率分别为98.00%(490/500)、97.20%(486/500)、96.40%(482/500)和96.00%(480/500),均高于常规规范管理模式,差异有统计学意义(x^(2)=12.029、11.685、8.859、8.322,P<0.05);采用TRIZ管理模式的器械不良事件发生率为0%,常规规范管理模式为1.20%,差异有统计学意义(x^(2)=6.036,P<0.05);CSSD新聘护士对采用TRIZ管理模式的理论知识、处理流程、清洗消毒和灭菌包装考试平均成绩分别为(89.20±6.69)分、(88.47±3.48)分、(92.47±5.37)分和(92.00±5.83)分,均高于常规规范管理模式,差异有统计学意义(t=3.993、4.402、3.926、3.332,P<0.05);临床科室人员对采用TRIZ管理模式的器械物品质量、器械配送、物品交接、信息追溯、服务态度及整体满意度评分分别为(18.65±0.81)分、(18.85±1.04)分、(18.95±1.05)分、(18.40±0.75)分、(18.35±0.93)分和(93.20±1.91)分,均高于常规规范管理模式,差异有统计学意义(t=3.599、5.889、4.851、4.865、2.075、8.723,P<0.05)。结论:TRIZ应用于CSSD外来医疗器械管理,可显著提高CSSD新聘护士理论知识及实操技能,进而提高外来医疗器械清洗、消毒、包装和灭菌合格率,降低器械相关不良事件发生,提升科室人员对器械使用的满意程度。
Objective:To explore the application effect of theory of inventive problem solving(TRIZ)in the management of loaner instruments in central sterile supply department(CSSD).Methods:TRIZ management team was set up to analyze problems in cleaning,disinfection and sterilization of loaner instruments.The invention principles of TRIZ were compared to determine targeted solutions to the corresponding problems.A total of 1,000 pieces of loaner instruments received by The Third Affiliated Hospital of Air Force Medical University were selected from January and December 2023 were selected,the 500 pieces received from January to June were managed by routine standard management mode,and the 500 pieces received from July to December were managed by the TRIZ management mode.The qualification rates of instruments cleaning,disinfection,packaging and sterilization,the incidence of adverse events,the satisfaction scores of clinical departments and assessment results of newly hired nurses of CSSD were compared between the two management modes.Results:The qualification rates of instruments cleaning,disinfection,packaging and sterilization of TRIZ management mode were 98.00%(490/500),97.20%(486/500),96.40%(482/500)and 96.00%(480/500),respectively,which were higher than those of routine standard management mode,the difference was statistically significant(x^(2)=12.029,11.685,8.859,8.322,P<0.05).The incidence of adverse events of TRIZ management mode was 0%,the routine standard management mode was 1.20%,the difference was statistically significant(x^(2)=6.036,P<0.05).The average scores of CSSD newly hired nurses in of theoretical knowledge,treatment process,cleaning,disinfection and sterilization and packaging of TRIZ management mode were(89.20±6.69)points,(88.47±3.48)points,(92.47±5.37)points and(92.00±5.83)points,respectively,which were higher than those of routine standard management mode,the difference was statistically significant(t=3.993,4.402,3.926,3.332,P<0.05).The satisfaction scores of clinical department personnel with instruments quality,distribution,handover,information traceability,service attitude and overall satisfaction of TRIZ management mode were(18.65±0.81)points,(18.85±1.04)points,(18.95±1.05)points,(18.40±0.75)points,(18.35±0.93)points and(93.20±1.91)points,respectively,which were higher than those of the routine standard management mode,the difference was statistically significant(t=3.599,5.889,4.851,4.865,2.075,8.723,P<0.05).Conclusion:The application of TRIZ in the management of loaner instruments in CSSD can significantly improve theoretical knowledge and practical skills of newly hired nurses in CSSD,thereby improving the qualification rates of instruments cleaning,disinfection,packaging and sterilization of loaner instruments,reducing the occurrence of instrument-related adverse events and improving satisfaction of department personnel with instruments use.
作者
卢倩
姚芳
贾琳
王亚丽
贺哲哲
鱼梅梅
王利利
许晓梅
杨娜
刘蕊
Lu Qian;Yao Fang;Jia Lin;Wang Yali;He Zhezhe;Yu Meimei;Wang Lili;Xu Xiaomei;Yang Na;Liu Rui(Central Sterile Supply Department,State Key Laboratory of Military Stomatology,National Clinical Medical Research Center for Oral Diseases,Shaanxi International Joint Research Center for Oral Diseases,The Third Affiliated Hospital of Air Force Medical University,Xi'an 710032,China;Nursing Department,State Key Laboratory of Military Stomatology,National Clinical Medical Research Center for Oral Diseases,Shaanxi International Joint Research Center for Oral Diseases,The Third Affiliated Hospital of Air Force Medical University,Xi'an 710032,China)
出处
《中国医学装备》
2024年第9期150-154,共5页
China Medical Equipment
关键词
消毒供应中心
发明问题解决理论
外来医疗器械
器械管理
Central sterile supply department
Theory of inventive problem solving
Loaner instrument
Instrument management
