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Leveraging Predictive Analytics for Strategic Corporate Communications: Enhancing Stakeholder Engagement and Crisis Management
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作者 Natalie Nkembuh 《Journal of Computer and Communications》 2024年第10期51-61,共11页
This study explores the integration of predictive analytics in strategic corporate communications, with a specific focus on stakeholder engagement and crisis management. Our mixed-methods approach, which combines a co... This study explores the integration of predictive analytics in strategic corporate communications, with a specific focus on stakeholder engagement and crisis management. Our mixed-methods approach, which combines a comprehensive literature review with case studies of five multinational corporations, allows us to investigate the applications, challenges, and ethical implications of leveraging predictive models in communication strategies. While our findings reveal significant potential for enhancing personalized content delivery, real-time sentiment analysis, and proactive crisis management, we stress the need for careful consideration of challenges such as data privacy concerns and algorithmic bias. This emphasis on ethical implementation is crucial in navigating the complex landscape of predictive analytics in corporate communications. To address these issues, we propose a framework that prioritizes ethical considerations. Furthermore, we identify key areas for future research, thereby contributing to the evolving field of data-driven communication management. 展开更多
关键词 Predictive Analytics Corporate Communications Stakeholder Engagement crisis management Machine Learning Data-Driven Strategy Ethical AI Digital Transformation Reputation management Strategic Communication
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The Center of Crisis Management and Situation Room
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作者 Sait Ydmaz Hasan Gul 《International Relations and Diplomacy》 2017年第12期742-752,共11页
Countries have to pre-evaluate threats and risks that may incur their national security and national interests, take the necessary preventive measures timely, and pursue decisive policies within the limits of the poss... Countries have to pre-evaluate threats and risks that may incur their national security and national interests, take the necessary preventive measures timely, and pursue decisive policies within the limits of the possibilities of their national power, by keeping a close watch on ongoing and conceivable crises and new developments. Like statesmen, also the international security organizations have to foresee the coming or anticipated threats and opportunities, take the necessary precautions and when necessary even to react by using force. Starting from time of peace, all these require an effective crisis management system that would warn and manage the threats that would create such crises. There are, however, crisis management centers and situation rooms in the focal points of the physical substructure of the crisis management system. In this article, by looking at the attributions of an effective crisis management system, structure of the crisis management centers and situation rooms will be questioned at international and national levels. 展开更多
关键词 crisis crisis management system crisis management center situation room preventive measures
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Practical seismic resilience evaluation and crisis management planning through GIS-based vulnerability assessment of buildings 被引量:2
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作者 Peyman Narjabadifam Ramin Hoseinpour +1 位作者 Mohammad Noori Wael Altabey 《Earthquake Engineering and Engineering Vibration》 SCIE EI CSCD 2021年第1期25-37,共13页
The objective of this paper is to demonstrate how assessment of seismic vulnerability can be effective in protection against earthquakes.Findings are reported from a case study in a densely populated urban area near a... The objective of this paper is to demonstrate how assessment of seismic vulnerability can be effective in protection against earthquakes.Findings are reported from a case study in a densely populated urban area near an active fault,utilizing practical methods and exact engineering data.Vulnerability factors were determined due to technical considerations,and a field campaign was performed to collect the required data.Multi-criteria decision making was carried out by means of an analytical hierarchy process including a fuzzy standardization.Earthquake scenarios were applied through an implicit vulnerability model.GIS was utilized and the results were analyzed by classifying the state of vulnerability in levels as very low,low,moderate,high,and very high.Seismic resilience was evaluated as vulnerabilities below the moderate state,being about 40% in an intensity of 6 Mercalli and less than 10% in 10 Mercalli.It is concluded that seismic resilience in the area studied is not acceptable,the area is vulnerable in the expected scenarios,and due to the high seismicity of the region,proper crisis management planning is required in parallel with attempts toward retrofitting.In this regard,an emergency map was developed with reference to the assessed vulnerabilities. 展开更多
关键词 seismic resilience crisis management vulnerability assessment EARTHQUAKE RETROFIT AHP Expert Choice GIS
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Development of Social Media Analytics System for Emergency Event Detection and Crisis Management
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作者 Shaheen Khatoon Majed AAlshamari +4 位作者 Amna Asif Md Maruf Hasan Sherif Abdou Khaled Mostafa Elsayed Mohsen Rashwan 《Computers, Materials & Continua》 SCIE EI 2021年第9期3079-3100,共22页
Social media platforms have proven to be effective for information gathering during emergency events caused by natural or human-made disasters.Emergency response authorities,law enforcement agencies,and the public can... Social media platforms have proven to be effective for information gathering during emergency events caused by natural or human-made disasters.Emergency response authorities,law enforcement agencies,and the public can use this information to gain situational awareness and improve disaster response.In case of emergencies,rapid responses are needed to address victims’requests for help.The research community has developed many social media platforms and used them effectively for emergency response and coordination in the past.However,most of the present deployments of platforms in crisis management are not automated,and their operational success largely depends on experts who analyze the information manually and coordinate with relevant humanitarian agencies or law enforcement authorities to initiate emergency response operations.The seamless integration of automatically identifying types of urgent needs from millions of posts and delivery of relevant information to the appropriate agency for timely response has become essential.This research project aims to develop a generalized Information Technology(IT)solution for emergency response and disaster management by integrating social media data as its core component.In this paper,we focused on text analysis techniques which can help the emergency response authorities to filter through the sheer amount of information gathered automatically for supporting their relief efforts.More specifically,we applied state-of-the-art Natural Language Processing(NLP),Machine Learning(ML),and Deep Learning(DL)techniques ranging from unsupervised to supervised learning for an in-depth analysis of social media data for the purpose of extracting real-time information on a critical event to facilitate emergency response in a crisis.As a proof of concept,a case study on the COVID-19 pandemic on the data collected from Twitter is presented,providing evidence that the scientific and operational goals have been achieved. 展开更多
关键词 crisis management social media analytics machine learning natural language processing deep learning
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The 2008 Irish Dioxin Crisis:Prevention is better than Crisis Management
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作者 Patrick Wall 《食品安全质量检测学报》 CAS 2010年第2期55-61,共7页
In Ireland, in 2008, pig feed manufactured from recycled human food became contaminated with dioxin and this led to a global recall of all Irish pork products produced from 1st September to 6th December 2008. This cas... In Ireland, in 2008, pig feed manufactured from recycled human food became contaminated with dioxin and this led to a global recall of all Irish pork products produced from 1st September to 6th December 2008. This case study illustrates several points a) the food chain is only as secure as its weakest link, b) due to the complexity of the modern food chain, once pork is processed, precise traceability to a particular farm of origin is impossible, c) even with a single food agency, overseeing the policing of the food chain, things can go wrong, d) it demonstrated the benefits of having credible consumer protection agencies to undertake scientific risk assessment and communicate with the public, e) if risk management decisions are taken quickly, and communicated in an open and transparent manner to the public, adverse human health effects can be avoided and consumer confidence can maintained, f) in the EU the legal limit for dioxins in pork fat is 1 picogram per gram (10-12 ) and attempting to communicate the risks associated with this level of contamination plus the concepts of bioaccumulation and body burden and the need for continued exposure to result in adverse health effects is extremely challenging, g) there was a major economic impact and damage to the country's reputation as a food exporter and finally h) it illustrates that prevention is better that crisis management. Other countries can learn lessons from this incident that may prevent similar occurrences in their jurisdictions. 展开更多
关键词 DIOXIN crisis management PREVENTION Food Safety Risk Assessment Ireland
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Development of Crisis Management Models Combined with Cloud Computing
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作者 刘奕 王雪娅 《Journal of Donghua University(English Edition)》 EI CAS 2016年第3期483-489,共7页
Three monitor models of enterprise crisis were introduced,i.e.,the monitoring model of enterprise crisis based on intelligent Meta search,the enterprise crisis management model based on artificial neural network and t... Three monitor models of enterprise crisis were introduced,i.e.,the monitoring model of enterprise crisis based on intelligent Meta search,the enterprise crisis management model based on artificial neural network and the combined early-warning model.Combined with the advantages of cloud computing,the prominent crisis management models are improved and more efficient,comprehensive and accurate in enterprise crisis management.Through the empirical study of the models,cloud computing makes the early warning structures of enterprise crisis tend to be more simple and efficient,cloud computing can effectively enhance the recognition ability and learning ability of the crisis management,and cloud computing can keep data information updating and realize the dynamic management of enterprise joint early-warning.At the same time,according to the comparative analysis and the experimental result,the crisis management models based on cloud computing also need some improvements. 展开更多
关键词 cloud computing intelligent metasearch artificial neural network(ANN) joint early-warning model crisis management models
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Analysis of the plight of Chinese NGO development and countermeasures in crisis management
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作者 Qiong Wu 《International Journal of Technology Management》 2014年第2期53-55,共3页
Although the crisis always exist in the development of humanity, but the special theory of crisis developed very late. The climax of the crisis theory appeared in the West in the late 20th century, Japan Masao Takizaw... Although the crisis always exist in the development of humanity, but the special theory of crisis developed very late. The climax of the crisis theory appeared in the West in the late 20th century, Japan Masao Takizawa, a crisis management expert, believe that the definition of a crisis is " the possibility of accidents," and the management of crisis is the management of preventing loss, and therefore it is important to note how to save costs, and to achieve maximum effect. Crisis is a situation state, the fundamental objective of its decision-making theme is threatened, and there is very limited time available between decisions changing, which occurs as a surprise to the main body. Some scholars have tended to define it as a process of crisis, he said: the crisis is intense period of upheaval and collective period. During this time, the core values of everyday life and social system is threatened, and the threat is beyond our expectation, even unimaginable. This is the general definition used about the current crisis. 展开更多
关键词 plight of Chinese NGO crisis management.
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The Taiwan Question China From the Perspective of International Crisis Management:History and Future
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作者 ZHANG Sheng WU Zhengru 《International Relations and Diplomacy》 2023年第4期190-194,共5页
The Taiwan Question China discussed in this paper belongs to the theoretical crisis discussion on international relations and does not regard the Cross-Strait relations as relations between different countries.The out... The Taiwan Question China discussed in this paper belongs to the theoretical crisis discussion on international relations and does not regard the Cross-Strait relations as relations between different countries.The outcome of the 2024 Taiwan Election has a great impact on the Taiwan question,the latest poll shows that the possibility of the Democratic Progressive Party(DPP)candidate to come to power is still very high,because its political evolution trend of Taiwan independence still exists. 展开更多
关键词 Taiwan Question China international crisis management Taiwan history
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Research on crisis management of enterprise network public opinion
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作者 WANG Ting 《International English Education Research》 2017年第4期53-55,共3页
With the arrival ofthe era from the media, the internet spread over all sectors ofsocicty, affect people's political, economic and cultural life. The network has become the main place, people express their views so a... With the arrival ofthe era from the media, the internet spread over all sectors ofsocicty, affect people's political, economic and cultural life. The network has become the main place, people express their views so also. And the popularity of media enables consumers to easily express their products, services and other aspects of the topic, spread on the network at breakneck speed, and other users of the attention and support, thus forming a kind of public opinion, influence The development of enterprises, which will undoubtedly bring unprecedented pressure, constant attention, coupled with people's comments, forwarding, dissemination media, making the crisis spread, enterprises should not reasonable, effective, will enable enterprises to establish a sense of trust collapsed, brought a negative impact to the enterprise. 展开更多
关键词 Network public opinion: crisis management Countermeasures
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A Critical Discourse Analysis of Corporate Apologies by United CEO in an Interview from the Perspective of Crisis Management
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作者 刘思朗 《海外英语》 2021年第15期284-286,289,共4页
From the perspective of crisis management,this research is a critical discourse analysis of how United CEO extended corporate apologies to the stakeholders.The analysis of the text,discourse practice,and social practi... From the perspective of crisis management,this research is a critical discourse analysis of how United CEO extended corporate apologies to the stakeholders.The analysis of the text,discourse practice,and social practice under Fairclough’s threedimensional framework was conducted to explore apology discourse strategies employed by United CEO.The results revealed the interplay of corporate apology discourse,crisis management and social background and that United CEO’s apologies in the inter⁃view video failed to achieve crisis management. 展开更多
关键词 critical discourse analysis corporate apologies crisis management interview video
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Analysis of the Effect of Crisis Management Mode in Emergency Nursing of Patients with Craniocerebral Trauma in Emergency Department
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作者 XIEFen 《外文科技期刊数据库(文摘版)医药卫生》 2022年第6期049-053,共5页
Objective: to observe the application effect of crisis management model in the rescue of patients with craniocerebral trauma. Methods: 51 patients with emergency craniocerebral trauma admitted to the hospital from Jun... Objective: to observe the application effect of crisis management model in the rescue of patients with craniocerebral trauma. Methods: 51 patients with emergency craniocerebral trauma admitted to the hospital from June 2019 to July 2021 were selected and divided into control group (25 cases) and observation group (26 cases) according to the standard of data and information balance among the groups. Patients in the control group were given basic trauma emergency care, while patients in the observation group were given crisis management mode. The adverse reaction rate, side effects and rescue duration of the two groups were compared. Results: after the crisis management model was selected, the incidence of disease and side effects in the observation group was lower than that in the control group, and the difference was statistically significant (P < 0.05). After the nursing intervention, the duration of diagnosis, emergency treatment to general treatment, emergency treatment to hospital ward and total hospital stay in the observation group were shorter than those in the control group, and the difference was statistically significant (P<0.05). Conclusion: use crisis management model can significantly reduce the rescue time of emergency patients with craniocerebral trauma, and reduce the incidence of various complications and safety incidents. The medical care effect is significant. 展开更多
关键词 crisis management emergency treatment traumatic brain injury patients first aid nursing
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Analysis of the Effect of Crisis Management Skills in Outpatient Routine Care
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作者 XIEMin 《外文科技期刊数据库(文摘版)医药卫生》 2022年第6期063-066,共4页
Objective: to implement risk management skills and observe changes in outpatient nursing management in routine outpatient care. Methods: the research was mainly carried out around outpatients in our hospital, and the ... Objective: to implement risk management skills and observe changes in outpatient nursing management in routine outpatient care. Methods: the research was mainly carried out around outpatients in our hospital, and the crisis management skills were applied in outpatient care to further discuss the effect. Results: after corresponding management intervention, the risk of adverse events in outpatient nursing showed a significant reduction trend, which promoted the improvement of nursing quality and improved the patient's experience of seeing a doctor. Conclusion: in outpatient routine nursing, the application value of crisis management skills is obvious and worthy of promotion. 展开更多
关键词 crisis management skills outpatient care effect
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Clinical Application Value of Crisis Management in Emergency Surgical Nursing
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作者 GUOZhonghua 《外文科技期刊数据库(文摘版)医药卫生》 2022年第6期049-052,共4页
Thinking about the specific effect of choosing crisis management in emergency surgical nursing. Methods: eighty patients admitted to the emergency department of our hospital from June 2020 to June 2021 were selected a... Thinking about the specific effect of choosing crisis management in emergency surgical nursing. Methods: eighty patients admitted to the emergency department of our hospital from June 2020 to June 2021 were selected and divided into two groups according to the blind selection method, that is, the observation group and the control group. The number of patients in each group was 40, of which the control group chose the ordinary care model, and the observation group chose the ordinary care model +crisis management model. Next, it was necessary to statistically compare the incidence of adverse events, patient care satisfaction and other indicators between the two groups. Results: the incidence rates of adverse events in the observation group and the control group were 12.50% and 27.50% respectively. The patients satisfaction with nursing was 97.50% and 72.50% respectively. The difference between the above two indexes is outstanding, and there is a statistical advantage (P < 0.05). therefore, the overall nursing effect of the observation group is significantly better than that of the control group. Conclusion: the combination of crisis management model and emergency surgical nursing can effectively control the occurrence of adverse reactions and greatly improve the patients clinical satisfaction. The nursing model has strong practical application value and is worthy of wide application and promotion in the first line. 展开更多
关键词 crisis management emergency surgery nursing application
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Brief Discussion on the Application of Emergency Crisis Management Mode in Military Hospital
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作者 WANGHuan LIHuijun +2 位作者 ANXiaojie ZHOUWuhong LYUChanghong 《外文科技期刊数据库(文摘版)医药卫生》 2022年第7期065-069,共5页
Objective: to explore the application of emergency crisis management mode in military hospitals, and to devote ourselves to crisis prevention, crisis resolution and crisis transformation is in emergency management. Me... Objective: to explore the application of emergency crisis management mode in military hospitals, and to devote ourselves to crisis prevention, crisis resolution and crisis transformation is in emergency management. Methods: by studying the concept, characteristics, mode and treatment principle of military hospital emergency crisis, we can find out the best treatment mode and method of military hospital emergency crisis. Results: according to the different stages and characteristics of the military hospital emergency crisis, we adopt the corresponding treatment mode, which can effectively prevent and resolve the crisis and even turn the crisis into an opportunity. Conclusion: it is urgent to establish a feasible emergency crisis management model. 展开更多
关键词 military hospital crisis emergency management crisis management mode
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COVID-19 crisis management in Greek airlines 被引量:1
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作者 Elen Paraskevi Paraschi Alkiviadis Panagopoulos Marietta Fragkogianni 《Journal of the Air Transport Research Society》 2024年第2期63-76,共14页
This study provides a comprehensive analysis of Greeceʼs aviation management during the COVID-19 pandemic.Greece was selected as a focal point due to its significant role in European tourism and its burgeoning air tra... This study provides a comprehensive analysis of Greeceʼs aviation management during the COVID-19 pandemic.Greece was selected as a focal point due to its significant role in European tourism and its burgeoning air transport industry,both of which suffered greatly from the pandemic.The research is exploratory in nature and incorporates an analysis of secondary sources including airline archives,public services,national regulatory authorities,European Union institutions,and public media,along with a series of detailed,semi-structured interviews with six executives from leading Greek airlines.The study illuminates the primary effects of the COVID-19 crisis on Greek air transport,scrutinizes the crisis management strategies employed by the airlines and assesses their perceived effectiveness.It also delves into the guidance and support provided by the Greek government and both national and international civil aviation organizations.Moreover,the study explores the impact of the crisis on emerging opportunities and innovations.Finally,it reflects on the lessons learned and offers recommendations for future improvements. 展开更多
关键词 crisis management AIRLINES COVID-19 Greece
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Geo-spatial information and technologies in support of EU crisis management 被引量:1
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作者 Delilah H.A.Al-Khudhairy 《International Journal of Digital Earth》 SCIE 2010年第1期16-30,共15页
This paper discusses the challenges in operational crisis management and describes the role of information and geo-spatial technologies in meeting those challenges.The paper discusses two main sources of data,Web and ... This paper discusses the challenges in operational crisis management and describes the role of information and geo-spatial technologies in meeting those challenges.The paper discusses two main sources of data,Web and very high resolution(VHR)earth observation sensors,in terms of relevance to crisis management and techniques for information extraction and analysis.Although research in information text extraction and analysis is more advanced than in information image extraction and analysis,further research is required in both these fields to take advantage of the increasing complexity but richness of open source and VHR satellite data.The paper also discusses the use of Web,GIS and Digital Earth technologies in facilitating collaborative work,decision-making and information sharing in crisis management.Despite exciting and relevant advances in information sources,information extraction and analysis methods,and collaborative crisis technologies,the main challenge remains to convince stakeholders in operational crisis management that the adoption of these technologies will lead to enhanced and effective crisis management. 展开更多
关键词 crisis management information extraction and analysis VHR Web geo-collaborative technologies
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The Exploration of Crisis Management Strategies: Looking Back and Ahead 被引量:1
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作者 Tingru Cui Deliang Wang Jerry Wenjie Ping 《Frontiers of Business Research in China》 2016年第2期220-244,共25页
With the chaotic nature surrounds them, the understanding of of disasters and the uncertainty that how to achieve effectiveness in crisis management remains limited. This paper investigates how government applies vari... With the chaotic nature surrounds them, the understanding of of disasters and the uncertainty that how to achieve effectiveness in crisis management remains limited. This paper investigates how government applies various capabilities in the crisis management process contingent upon the nature of different disasters. By demonstrating the crisis management process from a contingent perspective, the capabilities that government should emphasise can vary according to the nature of the disaster. This study develops a framework for crisis management to serve as a guide when government is facing a crisis. 展开更多
关键词 crisis management contingency theory nature of disaster government capabilities
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The methodology of determining optimum access routes to remote areas for the purposes of crisis management
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作者 Wojciech Dawid Krzysztof Pokonieczny Marek Wyszyński 《International Journal of Digital Earth》 SCIE EI 2022年第1期1905-1928,共24页
The article presents a methodology to determine access routes to places with difficult access,situated outside the regular transport network.To determine the optimum route,the existing road network was used,along with... The article presents a methodology to determine access routes to places with difficult access,situated outside the regular transport network.To determine the optimum route,the existing road network was used,along with terrain passability maps,as well as high-resolution digital terrain models together with the traction parameters of the vehicle to enable conducting a detailed analysis of micro-relief and excluding inaccessible areas.The research was extended to include a comprehensive analysis of terrain accessibility for areas located in the vicinity of the capital cities of three European countries on various levels of economic development:Germany,Poland,and Ukraine.The degree of development of the analysed area was determined with the use of the gross domestic product(GDP),human development index(HDI),and the road quality coefficient.The case study presented in the paper illustrates the practical application of the developed methodology that was implemented to a real crisis situation.Access routes were determined for a MAN TGM 15.290 vehicle that went to take part in emergency action in buildings situated approximately 500 m away from paved roads.The developed methodology may be widely used in crisis management,where the emergency actions often require rescue units to access remote places. 展开更多
关键词 crisis management ROUTING terrain accessibility fire departments OSM
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Supporting flexible regulation of crisis management by means of situated artificial institution
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作者 Maiquel DE BRITO Lauren THEVIN +2 位作者 Catherine GARBAY Olivier BOISSIER Jomi Fred HUBNER 《Frontiers of Information Technology & Electronic Engineering》 SCIE EI CSCD 2016年第4期309-324,共16页
This paper highlights the use of situated artificial institution(SAI) within a hybrid, interactive,normative multi-agent system to regulate human collaboration in crisis management. Norms regulate the actions of human... This paper highlights the use of situated artificial institution(SAI) within a hybrid, interactive,normative multi-agent system to regulate human collaboration in crisis management. Norms regulate the actions of human actors based on the dynamics of the environment in which they are situated. This dynamics results from both environment evolution and actors' actions. Our objective is to situate norms in the environment in order to provide a context-aware crisis regulation. However, this coupling must be a loose one to keep both levels independent and easyto-change in order to face the complex and changing crisis situations. To that aim, we introduce a constitutive level between environmental and normative states providing a loose coupling of normative regulation with environment evolution. Norms are thus no more referring to environmental facts but to status functions, i.e., the institutional interpretation of environmental facts through constitutive rules. We present how this declarative and distinct SAI modelling succeeds in managing the crisis with a context-aware crisis regulation. 展开更多
关键词 Situated artificial institutions(SAIs) Normative system Tangible interaction crisis management
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The role of GI-supported methods in crisis management
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作者 Hannes Seppänen Kirsi Virrantaus 《International Journal of Digital Earth》 SCIE 2010年第4期340-354,共15页
Crisis and disaster management has become an important research field in GIS during recent years.Risk assessment and situation picture-related work are particularly important areas of interest.There are distinct phase... Crisis and disaster management has become an important research field in GIS during recent years.Risk assessment and situation picture-related work are particularly important areas of interest.There are distinct phases in different crises;these can be roughly divided into mitigation,preparedness,response,and recovery.In this paper a general classification of methods in each phase is given with examples on recent or ongoing research projects.The framework is based on literature and experiences from crisis and disaster-related exercises.Three case studies are based on those exercises.The goal is to clarify the role and usability of various GI-supported methods in the crisis management process by outlining a theoretical framework and presenting examples of the developed methods.Continuously increasing amount of spatially related geographic information is a huge potential to the GI analysis and modeling methods;the concept of digital earth is the underlying mainstream that gives lots of promise to the research and development work in this field. 展开更多
关键词 geo-spatial science GEOINFORMATICS GIS digital earth crisis management
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