Technology-assisted, multi-party involved, non-face-to-face communication will become more prevail than interpersonal communication, and will play more important role in intercultural communication. Conflicts, complai...Technology-assisted, multi-party involved, non-face-to-face communication will become more prevail than interpersonal communication, and will play more important role in intercultural communication. Conflicts, complaints rise, how to balance all different positioned parties, how to advance the case will be of referential value to the cases coming later. AC at the center of multi-lateral communication acted timely and appropriately to have managed the complaints and facilitated communication. As an international traveling assistance and insurance company, Assist Card provides medical assistance from its direct and indirect medical service providers around the world to its cardholders. The role AC plays in connecting its cardholders and both its direct and indirect medical service providers is crucial and dominating. This is a case study of how did AC especially AC China act to facilitate the dialogue between Maria, the patient and Hengyang HP, the problem of AC intragroup communication, how did the in-group intimacy help AC trust hospital, defend for it, while believe it was Maria who should be more intercultural sensitive. Participant observation is another research method. Dialectical approach was used to analyze intercultural sensitivity responsibility.展开更多
The development of a national culture represents the quality of the citizens of this country, the cultural connotation of a national spirit. With the development of society, citizens demand more exuberant cultural ser...The development of a national culture represents the quality of the citizens of this country, the cultural connotation of a national spirit. With the development of society, citizens demand more exuberant cultural services. Therefore, strengthening the construction of public cultural service system is imperative, at the same time, the public cultural system construction is the development and prosperity of socialist advanced culture, and building a harmonious society, the government system of public cultural services for the public and cultural life, which also constitutes a multifaceted innovative public cultural service system Building model in the public service, is the focus of the new era of cultural undertakings .展开更多
文摘Technology-assisted, multi-party involved, non-face-to-face communication will become more prevail than interpersonal communication, and will play more important role in intercultural communication. Conflicts, complaints rise, how to balance all different positioned parties, how to advance the case will be of referential value to the cases coming later. AC at the center of multi-lateral communication acted timely and appropriately to have managed the complaints and facilitated communication. As an international traveling assistance and insurance company, Assist Card provides medical assistance from its direct and indirect medical service providers around the world to its cardholders. The role AC plays in connecting its cardholders and both its direct and indirect medical service providers is crucial and dominating. This is a case study of how did AC especially AC China act to facilitate the dialogue between Maria, the patient and Hengyang HP, the problem of AC intragroup communication, how did the in-group intimacy help AC trust hospital, defend for it, while believe it was Maria who should be more intercultural sensitive. Participant observation is another research method. Dialectical approach was used to analyze intercultural sensitivity responsibility.
文摘The development of a national culture represents the quality of the citizens of this country, the cultural connotation of a national spirit. With the development of society, citizens demand more exuberant cultural services. Therefore, strengthening the construction of public cultural service system is imperative, at the same time, the public cultural system construction is the development and prosperity of socialist advanced culture, and building a harmonious society, the government system of public cultural services for the public and cultural life, which also constitutes a multifaceted innovative public cultural service system Building model in the public service, is the focus of the new era of cultural undertakings .
