Objective: to explore the effect of humanized nursing mode on improving nurse-patient relationship and nursing quality in the process of maternal nursing. Methods: ninety-two parturients selected from January 2021 to ...Objective: to explore the effect of humanized nursing mode on improving nurse-patient relationship and nursing quality in the process of maternal nursing. Methods: ninety-two parturients selected from January 2021 to January 2022 were randomly divided into control group and experimental group, with the same number of 46 cases in both groups. The pregnant women in the experimental group were given humanized nursing, while those in the control group were given routine nursing. The nursing satisfaction, nursing quality, nurse-patient relationship and the changes of maternal bad mood between the two groups were compared. Results: after the intervention, compared with the control group, the experimental group had higher nursing satisfaction and quality scores, lower scores of HAMD and HAMA, and lower error rate, complaint rate and dispute rate. The above indexes were statistically different between the two groups (P < 0.05). Conclusion: for maternal care, humanized nursing can obviously improve the nurse-patient relationship and improve the quality of care, which can be the first choice for maternal care.展开更多
Objective: to consider the clinical value of nurse-patient communication in obstetrics and gynecology nursing. Methods: 60 patients admitted to our hospital from July 2020 to July 2021 were selected and divided into t...Objective: to consider the clinical value of nurse-patient communication in obstetrics and gynecology nursing. Methods: 60 patients admitted to our hospital from July 2020 to July 2021 were selected and divided into two groups according to blind selection method, namely, the control group and the experimental group, with 30 patients in each group. Among them, the control group chose the ordinary care plan, and the experimental group chose the ordinary care plan + nurse-patient communication model. The anxiety and depression, clinical compliance, clinical satisfaction and other indicators of the patients in the two groups were compared. Results: in terms of anxiety and depression score, clinical compliance, nursing satisfaction and other indicators, the experimental group was superior to the control group. there was significant difference between the above two groups, with statistical advantage (p 0.05). Conclusion: if the nurse-patient communication skills are used in the process of obstetrics and gynecology nursing intervention, the clinical compliance of the patients can be gradually improved, and the negative emotions can be effectively controlled, thus the patients can cooperate with the treatment more actively, and further improve their clinical satisfaction. Therefore, in the clinical nursing of obstetrics and gynecology, we must pay attention to the application of nurse-patient communication skills, which is an important application strategy to gradually enhance the quality of clinical nursing.展开更多
Objective: to explore the application value of nurse patient communication skills in pediatric clinical nursing. Methods: 100 children admitted to pediatrics department of our hospital from March 2021 to March 2022 we...Objective: to explore the application value of nurse patient communication skills in pediatric clinical nursing. Methods: 100 children admitted to pediatrics department of our hospital from March 2021 to March 2022 were randomly selected and divided into two groups by blind selection method. Each group was a control group and an experimental group. The number of children in each group was 50. The two groups of children received the traditional nursing scheme. In addition, the experimental group also needed to apply nurse patient communication skills at the same time. Next, we need to compare the changes of clinical dispute rate and clinical satisfaction of the two groups. Results: the clinical dispute rate in the experimental group was 2 cases (4.00%) which was significantly lower than that in the control group 7 cases (14.00%. It can be seen that the difference was significant and had statistical advantages (P < 0.05);In addition, the clinical satisfaction of the experimental group and the control group were 96.00% and 76.00% respectively, with significant differences and statistical advantages (P < 0.05). Conclusion: it is very important to choose a scientific, standardized and accurate nurse patient communication program, which can provide high-quality nursing guidance for the majority of children, and minimize the rate of nurse patient disputes, and bring support and help to greatly improve clinical satisfaction.展开更多
Objective: to study and analyze the application effect of nurse-patient communication art in pediatric outpatient nursing. Methods: all the selected personnel were selected from the pediatric outpatient department of ...Objective: to study and analyze the application effect of nurse-patient communication art in pediatric outpatient nursing. Methods: all the selected personnel were selected from the pediatric outpatient department of our hospital from January 2021 to January 2022, and applied the art of nurse-patient communication in their nursing. Results: after receiving the corresponding nursing intervention, the children's compliance was significantly enhanced and the incidence of adverse reactions was low, which further promoted the improvement of family satisfaction. Conclusion: in pediatric outpatient nursing, the application value of nurse-patient communication art is obvious, which plays a positive role in improving nurse-patient relationship and is worthy of promotion.展开更多
Objectives: This study aimed to investigate ideal nurse involvement based on the expectations of patients.Data on conflicts between nurses and patients were obtained.The patient situation involved standard nursing tre...Objectives: This study aimed to investigate ideal nurse involvement based on the expectations of patients.Data on conflicts between nurses and patients were obtained.The patient situation involved standard nursing treatment,rather than acute phase or palliative care.Methods: Questionnaires were distributed among senior nurses attending a series of trainings in 2012 and 2013.The nurses were requested to return their completed questionnaires within two weeks.We ensured the effectiveness of the interview process to obtain accurate answers.The sample comprised 240 head nurses and assistant head nurses who were asked to respond anonymously to 57 questions about non-acute (stable) psychiatric or physical nurse-patient scenarios.Qualitative data analysis was conducted using these responses.Results: We received 41 completed responses (response rate =17.1%).The expectations of patients and their families were reflected in five categories,namely,inference,empathic understanding,listening attitude,individual treatment,and reliable skills and explanations.Inference was independently categorized as a particularly strong characteristic of Japanese patients' expectations.Conclusions: Nursing care in situations where conflicts or misunderstandings may arise can be improved by encouraging nurses to be attentive to the moods,feelings,and expectations of patients and their families.The findings from this study can improve the quality of Japanese nursing care with regard to sensing (inferring) and reacting to the expectations of patients.展开更多
Objective: Reflection is a process of deliberating thinking and examining one's practice in the past and thereby encouraging nurses to make improvements in future care delivery. This work outlines a piece of refle...Objective: Reflection is a process of deliberating thinking and examining one's practice in the past and thereby encouraging nurses to make improvements in future care delivery. This work outlines a piece of reflection involving the practice of communication between nurses and the elderly, to emancipate the authors from their constraints, help to find values as practitioners, and gain a greater understanding of the nurse-patient relationship.Methods: Using Smyth's four-stage model as a guide, as well as empirical and theoretical knowledge on nurse-patient relationships, this paper presents a deep reflection on the relationship that the authors developed with elderly patients and their families, encountered during the practice as a nurse. By applying the four main stages consisting of describe, inform, confront, and reconstruct, this model enabled the authors to frame, describe the practice issue, and explore the meaning behind it, which helps to facilitate a structured reflection.Results: Critical emancipatory reflection, in association with the Espoused theory and Theory-in-use, as well as reflexivity, critical social theory, and hegemony, was applied to uncover the various power relationships and constraining forces in the authors' practice involved in communicating with the elderly, such as the underlying false consciousness, hegemony, hidden assumptions, influential values, and dominant power structure, which are subtle and persuasive. By applying this process of critical reflection, transformative practice could be achieved.Conclusions: The process of critical reflection facilitated the development of the abilities required to develop and maintain the nursepatient relationship. It helps to enhance the care of old patients and their families, which illuminates the future nursing practice.展开更多
Objective: To ascertain a method for building good nurse-patient relations from the narratives of veteran nurses who have accumulated profound nursing experience, and to show these phenomena in model form. Methods: Se...Objective: To ascertain a method for building good nurse-patient relations from the narratives of veteran nurses who have accumulated profound nursing experience, and to show these phenomena in model form. Methods: Semi-structured interviews were conducted, verbatim records of the contents of the interviews produced, and qualitative analysis undertaken. Results of analysis and concepts considered important were shown in model form. Results: Veteran nurses, utilizing their nursing specialization, showed “Concern as humans,” transcending their professional specialty. This was expressed as “spreading the wings of imagination” in order to know what is important to patients, and “protecting souls” in order to defend, together with patients, what is most important to the latter. “Spreading the wings of imagination to protect patients’ souls” became the key to build good nurse-patient relations. Conclusion: Nurses with deep experience expressed building good nurse-patient relations as “spreading the wings of imagination and protecting patients’ souls.” We were able to ascertain that in nursing practice, using the sensitivity of veteran nurses, is one way of manifesting nursing conduct.展开更多
This study provided foundational data for use in nursing interventional methods for improving nurse-patient relationships. This was a descriptive study on the effectiveness of a Japanese tea ceremony (in Japanese: cha...This study provided foundational data for use in nursing interventional methods for improving nurse-patient relationships. This was a descriptive study on the effectiveness of a Japanese tea ceremony (in Japanese: chado) intervention for improving nurse-patient relationships. I conducted a Japanese tea ceremony and examined changes in nurses’ awareness regarding interactions with patients after this intervention. The tea ceremonies were conducted with the cooperation of an Urasenke tea ceremony lecturer. A quiet environment with chairs and tables was provided for all participants while they provided written answers to a descriptive survey, which was administered before and after the intervention;they required approximately 20 min to complete the survey. The mean length of each nurse’s description was 800 characters. The tea ceremony was effective in bringing about definite changes in nurses’ awareness concerning interactions with patients. This study is useful in that it suggests how nurses can maintain good interpersonal relationships with patients.展开更多
Objectives: We performed a text analysis of telephone consultation content regarding features of suffering (thoughts that patients cannot express to nurses) perceived by Japanese patients in a stable condition. Method...Objectives: We performed a text analysis of telephone consultation content regarding features of suffering (thoughts that patients cannot express to nurses) perceived by Japanese patients in a stable condition. Methods: Semi-structured interviews were conducted by 8 telephone counselors who listened to patients’ suffering. Interview content was recorded verbatim, text was organized, and a text and association analysis was conducted (cluster analysis, bubble plot analysis, and a co-occurrence network analysis). Results: Seventy-two conversations were obtained and analyzed. It was confirmed that suffering as perceived by stable, Japanese patients had consistent concerns such as “lack of inference,” “privacy issues,” and “nurses’ not intervening on patients’ behalf.” Additionally, expectations of patients when patients are suffering are extremely diverse and were not characterized by specific tendencies. Conclusions: Emotions have a complicated influence in the context of Japanese patients’ suffering. It is necessary to consider the cultural background of expression in Japan to treat patients’ suffering.展开更多
<strong>Background:</strong> Nurses play a central role in the treatment of inpatients with anorexia, where bonding is a key factor. The inpatient-nurse relationship is based on a confident alliance charac...<strong>Background:</strong> Nurses play a central role in the treatment of inpatients with anorexia, where bonding is a key factor. The inpatient-nurse relationship is based on a confident alliance characterized by important factors such as trust, confidentiality, responsiveness, genuineness, and consistency. <strong>Aim and Research Question:</strong> The aim of this study was to describe patients’ in-depth experiences of their relationship with nurses when hospitalized for anorexia. The research question was: How do women hospitalized due to anorexia nervosa experience the nurse-patient relationship? <strong>Method:</strong> A hermeneutic approach with in-depth interviews was employed. Five women with previous experience of inpatient care for anorexia were interviewed. <strong>Findings:</strong> The findings summarized how the women experienced the relationship with professional nurses in a ward characterized by a high degree of structure. The main theme Balancing feelings of emotional contradictions in the patient-nurse relationship was described by two sub-themes;Opening up for a care relationship in a rigid and structured ward atmosphere and Fluctuating in a paradox of conflicting feelings. <strong>Discussion:</strong> From the patients’ perspective, balancing the patient-nurse relationship when an inpatient involves conflicting emotional challenges. Structured interventions are perceived as effective by the patients, although they may be ambivalent about them. Therefore, a good relationship depends on the establishment of emotional and stable interaction with the nurses. <strong>Implications for Nursing Practice:</strong> Patients need interventions based on safe and competent quality care. A hermeneutic approach may improve the nurses’ ability to meet these patients in their lifeworld and establish a confident relationship. Special education related to anorexia care should be a priority in nursing.展开更多
Objective:To establish a nursing service model of 37◦C“six-center service”and study the effect of this model on improving nursing services in the course of nursing work.Methods:The semi-structured interview method a...Objective:To establish a nursing service model of 37◦C“six-center service”and study the effect of this model on improving nursing services in the course of nursing work.Methods:The semi-structured interview method and group meeting method are used to establish the 37◦C nursing service model and implement the“general health”concept of“benevolence-based and central enterprise quality.”The newly established 37◦C“six-center service”(enthusiastic reception,patient explanation,careful observation,sincere help,warm-hearted delivery and heart-to-heart visit)nursing model in the comprehensive ward of Baogang Hospital(Inner Mongolia)runs through the three phases of patient admission,hospitalization and discharge,providing patients with warm care services,so that patients can truly enjoy the warmth of 37◦C nursing and friendly family flair during the peri-hospitalization period.Results:(1)The established 37◦C“six-heart service”nursing service model has been treated as a nursing service path and is widely used in the hospital;(2)After the implementation of the 37◦C nursing service,patients,nurses,doctors,hospitals and the society show an effectively improved satisfaction;(3)The 37◦C“six-heart service”nursing service model is established as a hospital nursing service brand;(4)The 37◦C“six-heart service”nursing service brand has received enthusiastic responses in Baotou,Health Management Technology Co.,Ltd.and GENERTEC.Conclusions:The established 37◦C“six-heart service”nursing service model can effectively improve the quality of nursing service and establish a nursing service brand,which can be promoted across the country.展开更多
Objective: to analyze the effect of humanistic nursing management in general surgery nursing management. Methods: from February, 2021 to May, 2022, the related patients in general surgery of our hospital were selected...Objective: to analyze the effect of humanistic nursing management in general surgery nursing management. Methods: from February, 2021 to May, 2022, the related patients in general surgery of our hospital were selected as research samples. After screening, 64 patients were randomly divided into two groups: control group and observation group. The control group was given routine nursing management, while the observation group was given humanized nursing management. The compliance, nursing errors, disputes and satisfaction of patients in different nursing management modes were compared. Results: the compliance and satisfaction of the observation group were higher than those of the control group, and the occurrence probability of nursing errors and disputes in the observation group was lower than that in the control group. The difference was statistically significant (P < 0.05). Conclusion: applying humanized nursing management to the management of general surgery can improve patients compliance and keep patients highly recognized for nursing. After the application of the corresponding nursing contents, the complications of patients can be reduced, the disputes between nurses and patients can be reduced, and the comprehensive nursing feedback is ideal.展开更多
Objective: to analyze the application effect of communication skills in health examination nursing. Methods: 110 physical examiners who underwent physical examination in our hospital from December 2020 to December 202...Objective: to analyze the application effect of communication skills in health examination nursing. Methods: 110 physical examiners who underwent physical examination in our hospital from December 2020 to December 2021 were selected as the subjects of this study;Digital random table method for grouping, 55 cases each. The physical examination patients in the control group carried out physical examination nursing services in a routine process;The observation group applied communication skills in nursing services. The complaint rate and nursing satisfaction of the two groups were compared. Results: the complaint rate of physical examiners to nursing service in the observation group was 1.82%;The complaint rate of physical examiners to nursing services in the control group was 18.18%;The complaint rate of physical examiners in the observation group was significantly lower than that in the control group;There was significant difference between the two groups (P < 0.05). The satisfaction of physical examiners in the observation group with nursing services was 96.36%;In the control group, the satisfaction of physical examiners with nursing services was 80.00%;The nursing service satisfaction of the physical examination patients in the observation group was higher than that of the control group;There was significant difference between the two groups (P < 0.05). Conclusion: the application of communication skills in health examination nursing plays a very important role;It can reduce the contradiction between nurse and patient;Improve the satisfaction of the subjects;It has better nursing effect.展开更多
文摘Objective: to explore the effect of humanized nursing mode on improving nurse-patient relationship and nursing quality in the process of maternal nursing. Methods: ninety-two parturients selected from January 2021 to January 2022 were randomly divided into control group and experimental group, with the same number of 46 cases in both groups. The pregnant women in the experimental group were given humanized nursing, while those in the control group were given routine nursing. The nursing satisfaction, nursing quality, nurse-patient relationship and the changes of maternal bad mood between the two groups were compared. Results: after the intervention, compared with the control group, the experimental group had higher nursing satisfaction and quality scores, lower scores of HAMD and HAMA, and lower error rate, complaint rate and dispute rate. The above indexes were statistically different between the two groups (P < 0.05). Conclusion: for maternal care, humanized nursing can obviously improve the nurse-patient relationship and improve the quality of care, which can be the first choice for maternal care.
文摘Objective: to consider the clinical value of nurse-patient communication in obstetrics and gynecology nursing. Methods: 60 patients admitted to our hospital from July 2020 to July 2021 were selected and divided into two groups according to blind selection method, namely, the control group and the experimental group, with 30 patients in each group. Among them, the control group chose the ordinary care plan, and the experimental group chose the ordinary care plan + nurse-patient communication model. The anxiety and depression, clinical compliance, clinical satisfaction and other indicators of the patients in the two groups were compared. Results: in terms of anxiety and depression score, clinical compliance, nursing satisfaction and other indicators, the experimental group was superior to the control group. there was significant difference between the above two groups, with statistical advantage (p 0.05). Conclusion: if the nurse-patient communication skills are used in the process of obstetrics and gynecology nursing intervention, the clinical compliance of the patients can be gradually improved, and the negative emotions can be effectively controlled, thus the patients can cooperate with the treatment more actively, and further improve their clinical satisfaction. Therefore, in the clinical nursing of obstetrics and gynecology, we must pay attention to the application of nurse-patient communication skills, which is an important application strategy to gradually enhance the quality of clinical nursing.
文摘Objective: to explore the application value of nurse patient communication skills in pediatric clinical nursing. Methods: 100 children admitted to pediatrics department of our hospital from March 2021 to March 2022 were randomly selected and divided into two groups by blind selection method. Each group was a control group and an experimental group. The number of children in each group was 50. The two groups of children received the traditional nursing scheme. In addition, the experimental group also needed to apply nurse patient communication skills at the same time. Next, we need to compare the changes of clinical dispute rate and clinical satisfaction of the two groups. Results: the clinical dispute rate in the experimental group was 2 cases (4.00%) which was significantly lower than that in the control group 7 cases (14.00%. It can be seen that the difference was significant and had statistical advantages (P < 0.05);In addition, the clinical satisfaction of the experimental group and the control group were 96.00% and 76.00% respectively, with significant differences and statistical advantages (P < 0.05). Conclusion: it is very important to choose a scientific, standardized and accurate nurse patient communication program, which can provide high-quality nursing guidance for the majority of children, and minimize the rate of nurse patient disputes, and bring support and help to greatly improve clinical satisfaction.
文摘Objective: to study and analyze the application effect of nurse-patient communication art in pediatric outpatient nursing. Methods: all the selected personnel were selected from the pediatric outpatient department of our hospital from January 2021 to January 2022, and applied the art of nurse-patient communication in their nursing. Results: after receiving the corresponding nursing intervention, the children's compliance was significantly enhanced and the incidence of adverse reactions was low, which further promoted the improvement of family satisfaction. Conclusion: in pediatric outpatient nursing, the application value of nurse-patient communication art is obvious, which plays a positive role in improving nurse-patient relationship and is worthy of promotion.
文摘Objectives: This study aimed to investigate ideal nurse involvement based on the expectations of patients.Data on conflicts between nurses and patients were obtained.The patient situation involved standard nursing treatment,rather than acute phase or palliative care.Methods: Questionnaires were distributed among senior nurses attending a series of trainings in 2012 and 2013.The nurses were requested to return their completed questionnaires within two weeks.We ensured the effectiveness of the interview process to obtain accurate answers.The sample comprised 240 head nurses and assistant head nurses who were asked to respond anonymously to 57 questions about non-acute (stable) psychiatric or physical nurse-patient scenarios.Qualitative data analysis was conducted using these responses.Results: We received 41 completed responses (response rate =17.1%).The expectations of patients and their families were reflected in five categories,namely,inference,empathic understanding,listening attitude,individual treatment,and reliable skills and explanations.Inference was independently categorized as a particularly strong characteristic of Japanese patients' expectations.Conclusions: Nursing care in situations where conflicts or misunderstandings may arise can be improved by encouraging nurses to be attentive to the moods,feelings,and expectations of patients and their families.The findings from this study can improve the quality of Japanese nursing care with regard to sensing (inferring) and reacting to the expectations of patients.
文摘Objective: Reflection is a process of deliberating thinking and examining one's practice in the past and thereby encouraging nurses to make improvements in future care delivery. This work outlines a piece of reflection involving the practice of communication between nurses and the elderly, to emancipate the authors from their constraints, help to find values as practitioners, and gain a greater understanding of the nurse-patient relationship.Methods: Using Smyth's four-stage model as a guide, as well as empirical and theoretical knowledge on nurse-patient relationships, this paper presents a deep reflection on the relationship that the authors developed with elderly patients and their families, encountered during the practice as a nurse. By applying the four main stages consisting of describe, inform, confront, and reconstruct, this model enabled the authors to frame, describe the practice issue, and explore the meaning behind it, which helps to facilitate a structured reflection.Results: Critical emancipatory reflection, in association with the Espoused theory and Theory-in-use, as well as reflexivity, critical social theory, and hegemony, was applied to uncover the various power relationships and constraining forces in the authors' practice involved in communicating with the elderly, such as the underlying false consciousness, hegemony, hidden assumptions, influential values, and dominant power structure, which are subtle and persuasive. By applying this process of critical reflection, transformative practice could be achieved.Conclusions: The process of critical reflection facilitated the development of the abilities required to develop and maintain the nursepatient relationship. It helps to enhance the care of old patients and their families, which illuminates the future nursing practice.
文摘Objective: To ascertain a method for building good nurse-patient relations from the narratives of veteran nurses who have accumulated profound nursing experience, and to show these phenomena in model form. Methods: Semi-structured interviews were conducted, verbatim records of the contents of the interviews produced, and qualitative analysis undertaken. Results of analysis and concepts considered important were shown in model form. Results: Veteran nurses, utilizing their nursing specialization, showed “Concern as humans,” transcending their professional specialty. This was expressed as “spreading the wings of imagination” in order to know what is important to patients, and “protecting souls” in order to defend, together with patients, what is most important to the latter. “Spreading the wings of imagination to protect patients’ souls” became the key to build good nurse-patient relations. Conclusion: Nurses with deep experience expressed building good nurse-patient relations as “spreading the wings of imagination and protecting patients’ souls.” We were able to ascertain that in nursing practice, using the sensitivity of veteran nurses, is one way of manifesting nursing conduct.
文摘This study provided foundational data for use in nursing interventional methods for improving nurse-patient relationships. This was a descriptive study on the effectiveness of a Japanese tea ceremony (in Japanese: chado) intervention for improving nurse-patient relationships. I conducted a Japanese tea ceremony and examined changes in nurses’ awareness regarding interactions with patients after this intervention. The tea ceremonies were conducted with the cooperation of an Urasenke tea ceremony lecturer. A quiet environment with chairs and tables was provided for all participants while they provided written answers to a descriptive survey, which was administered before and after the intervention;they required approximately 20 min to complete the survey. The mean length of each nurse’s description was 800 characters. The tea ceremony was effective in bringing about definite changes in nurses’ awareness concerning interactions with patients. This study is useful in that it suggests how nurses can maintain good interpersonal relationships with patients.
文摘Objectives: We performed a text analysis of telephone consultation content regarding features of suffering (thoughts that patients cannot express to nurses) perceived by Japanese patients in a stable condition. Methods: Semi-structured interviews were conducted by 8 telephone counselors who listened to patients’ suffering. Interview content was recorded verbatim, text was organized, and a text and association analysis was conducted (cluster analysis, bubble plot analysis, and a co-occurrence network analysis). Results: Seventy-two conversations were obtained and analyzed. It was confirmed that suffering as perceived by stable, Japanese patients had consistent concerns such as “lack of inference,” “privacy issues,” and “nurses’ not intervening on patients’ behalf.” Additionally, expectations of patients when patients are suffering are extremely diverse and were not characterized by specific tendencies. Conclusions: Emotions have a complicated influence in the context of Japanese patients’ suffering. It is necessary to consider the cultural background of expression in Japan to treat patients’ suffering.
文摘<strong>Background:</strong> Nurses play a central role in the treatment of inpatients with anorexia, where bonding is a key factor. The inpatient-nurse relationship is based on a confident alliance characterized by important factors such as trust, confidentiality, responsiveness, genuineness, and consistency. <strong>Aim and Research Question:</strong> The aim of this study was to describe patients’ in-depth experiences of their relationship with nurses when hospitalized for anorexia. The research question was: How do women hospitalized due to anorexia nervosa experience the nurse-patient relationship? <strong>Method:</strong> A hermeneutic approach with in-depth interviews was employed. Five women with previous experience of inpatient care for anorexia were interviewed. <strong>Findings:</strong> The findings summarized how the women experienced the relationship with professional nurses in a ward characterized by a high degree of structure. The main theme Balancing feelings of emotional contradictions in the patient-nurse relationship was described by two sub-themes;Opening up for a care relationship in a rigid and structured ward atmosphere and Fluctuating in a paradox of conflicting feelings. <strong>Discussion:</strong> From the patients’ perspective, balancing the patient-nurse relationship when an inpatient involves conflicting emotional challenges. Structured interventions are perceived as effective by the patients, although they may be ambivalent about them. Therefore, a good relationship depends on the establishment of emotional and stable interaction with the nurses. <strong>Implications for Nursing Practice:</strong> Patients need interventions based on safe and competent quality care. A hermeneutic approach may improve the nurses’ ability to meet these patients in their lifeworld and establish a confident relationship. Special education related to anorexia care should be a priority in nursing.
文摘Objective:To establish a nursing service model of 37◦C“six-center service”and study the effect of this model on improving nursing services in the course of nursing work.Methods:The semi-structured interview method and group meeting method are used to establish the 37◦C nursing service model and implement the“general health”concept of“benevolence-based and central enterprise quality.”The newly established 37◦C“six-center service”(enthusiastic reception,patient explanation,careful observation,sincere help,warm-hearted delivery and heart-to-heart visit)nursing model in the comprehensive ward of Baogang Hospital(Inner Mongolia)runs through the three phases of patient admission,hospitalization and discharge,providing patients with warm care services,so that patients can truly enjoy the warmth of 37◦C nursing and friendly family flair during the peri-hospitalization period.Results:(1)The established 37◦C“six-heart service”nursing service model has been treated as a nursing service path and is widely used in the hospital;(2)After the implementation of the 37◦C nursing service,patients,nurses,doctors,hospitals and the society show an effectively improved satisfaction;(3)The 37◦C“six-heart service”nursing service model is established as a hospital nursing service brand;(4)The 37◦C“six-heart service”nursing service brand has received enthusiastic responses in Baotou,Health Management Technology Co.,Ltd.and GENERTEC.Conclusions:The established 37◦C“six-heart service”nursing service model can effectively improve the quality of nursing service and establish a nursing service brand,which can be promoted across the country.
文摘Objective: to analyze the effect of humanistic nursing management in general surgery nursing management. Methods: from February, 2021 to May, 2022, the related patients in general surgery of our hospital were selected as research samples. After screening, 64 patients were randomly divided into two groups: control group and observation group. The control group was given routine nursing management, while the observation group was given humanized nursing management. The compliance, nursing errors, disputes and satisfaction of patients in different nursing management modes were compared. Results: the compliance and satisfaction of the observation group were higher than those of the control group, and the occurrence probability of nursing errors and disputes in the observation group was lower than that in the control group. The difference was statistically significant (P < 0.05). Conclusion: applying humanized nursing management to the management of general surgery can improve patients compliance and keep patients highly recognized for nursing. After the application of the corresponding nursing contents, the complications of patients can be reduced, the disputes between nurses and patients can be reduced, and the comprehensive nursing feedback is ideal.
文摘Objective: to analyze the application effect of communication skills in health examination nursing. Methods: 110 physical examiners who underwent physical examination in our hospital from December 2020 to December 2021 were selected as the subjects of this study;Digital random table method for grouping, 55 cases each. The physical examination patients in the control group carried out physical examination nursing services in a routine process;The observation group applied communication skills in nursing services. The complaint rate and nursing satisfaction of the two groups were compared. Results: the complaint rate of physical examiners to nursing service in the observation group was 1.82%;The complaint rate of physical examiners to nursing services in the control group was 18.18%;The complaint rate of physical examiners in the observation group was significantly lower than that in the control group;There was significant difference between the two groups (P < 0.05). The satisfaction of physical examiners in the observation group with nursing services was 96.36%;In the control group, the satisfaction of physical examiners with nursing services was 80.00%;The nursing service satisfaction of the physical examination patients in the observation group was higher than that of the control group;There was significant difference between the two groups (P < 0.05). Conclusion: the application of communication skills in health examination nursing plays a very important role;It can reduce the contradiction between nurse and patient;Improve the satisfaction of the subjects;It has better nursing effect.
